Freedman has recently gained accreditation with the world's most internationally recognized Quality Management Standard:
ISO 9001.
It may sound like rubber-stamping, but it's an important step for the company, as it officially recognises the effectiveness of Freedman's procedures in these key business areas:
- Client team management services
- Freedman Store operations
- Application of technology
- Human Resources
working and excelling with ISO 9001
Meeting these exacting standards has streamlined the processes which were already in place and ensures we continue to deliver at the highest level. You can see the impact every day in the way we work.
- We regularly audit jobs to check quality and identify preventive / corrective action
- All documents & records used for client jobs live in a controlled folder structure adhered to by all teams
- All our processes are regularly reviewed for continual improvement
